Do you have questions on the road?

Before your first order or after 100, we provide everything you need on this page.

Rider info


May 2019 30% discount at D.Franklin

Deliveroo riders enjoy a 30% discount on all their online purchases at D.Franklin


Mar 2019 50% off cycling safety accessories from CYCL

Improve your safety on the road with Winglights LED turn signals and RearViz mirrors for bicycles from CYCL.


Mar 2019 Get 15% off bookings in the FlixBus App!

As a Deliveroo rider, you can claim an exclusive FlixBus discount code. Buy your bus ticket via FlixBus App and travel green to your next destination!


Mar 2019 We’re expanding our services by introducing new vehicle types

Following extensive review and consideration, and taking your feedback into account, in the coming days we will open up our delivery service to new rider vehicle types such as certain types of e-scooter and scooters.


Jan 2019 15% discount at Fietsen Hermans – Leuven

Receive a discount of 15% on components, accessories and new bicycles


Jan 2019 25% discount at Telefoonglaasje

Get 25% discount on all tempered screen protectors, smartphone cases and chargers on the website of Telefoonglaasje


Jan 2019 Revolut, the app for all your financial transactions

Download the app, open an account and receive your bank card at home, all free of charge!


Jan 2019 30% discount at Quad Lock

Get 30% discount on smartphone mounts from Quad Lock


Jan 2019 40% discount on bike locks from Hiplok

Protect your bike with Hiplok’s high-quality and innovative bicycle chains that offer better protection and a smoother ride.


Jan 2019 10% discount at Tweedehandsfiets – Ghent

Get 10% discount on the purchase of new and second handed bikes and on bike repairs


Oct 2018 20% discount at iFixers – Leuven

Get a 20% discount on repairs of your smartphone and on accessories


Oct 2018 25% discount at Pockies

Get 25% discount at Pockies’ boxershorts with pockets


Sep 2018 Free online learning with Ride and Learn

So we’re launching Ride and Learn to offer you the flexibility to fit study – as well as work – around your life.


Aug 2018 Restauroo deals for you

Discover all the restaurants that offer special deals to you as a Deliveroo rider


Aug 2018 Tweedehandsfiets: Ghent

Get 20% discount on the purchase of a second-hand or a new bike and on bicycle repairs, presenting your rider app


Aug 2018 20% discount at Primer – Leuven

Get 20% discount on a 10-sessions member card at the fitness school from Primer


Jul 2018 Introducing the new, fairer distance-based fee!

Introducing the new, fairer distance-based fee. For deliveries that mean you need to travel further, we’ll pay you more.


Jul 2018 10% discount at Goffeau – Brussels

Get 10% discount on spare parts for your bike repairs and on accessories


Jun 2018 Follow our Roocommunity on Facebook and Instagram

Our Roocommunity continues on Instagram and Facebook


Jun 2018 New app feature: Smarter swipes

From today, your app will automatically update each stage as you get close to the restaurant and to the customer. Discover it here.


Jun 2018 €10 discount this summer on Shopify

Ride in style this summer. Get €10 discount when ordering on Shopify. Discover how.


Jun 2018 Refer a friend

You receive a bonus with every successful referral!


Jun 2018 10-15% discount at Lievens Bike Repair – Kortrijk

Get 10-15% discount on bike repairs and accessories


Jun 2018 In app earnings

We know that tracking your earnings is important to you. To help you do this, we’ve added a new feature to the app. Discover it here.


Jun 2018 Rider story – Yannick

Besides studying and skating with his mates, Yannick rides with Deliveroo. Read here why.


Jun 2018 10% discount at Blanco Bike Luxury – Ghent

Receive 10% discount on bike repairs and the purchase of a new bike


Jun 2018 RooMusic

Want to know what music other riders are listening to? Discover it here.


May 2018 Rider privacy policy update

Vanaf 25 mei 2018 gaat de nieuwe Europese verordening betreffende de bescherming van persoonlijke informatie van kracht. Lees hier wat dit voor jou inhoudt.


May 2018 Get €1000 sponsoring for your project!

Deliveroo sponsort jouw persoonlijk project of een vereniging waar jij iets voor wilt organiseren. Ontdek hoe je kan deelnemen.


May 2018 Rider events agenda

Find out in the calendar below, when our next rider events will take place.


May 2018 Insurance information

As a rider you are protected when you hit the road!


May 2018 Rider story – Christophe

As an independent events organiser and programmer, Christophe also rides with Deliveroo. Watch his story and discover what drives him!


Jun 2017 Rider Perk 3

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Jun 2017 Rider Perk 4

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Jun 2017 Rider Perk 2

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Jun 2017 Rider Story Sample 6

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Jun 2017 Rider Perk 1

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Jun 2017 Rider Story Sample 4

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May 2017 Sponsorship Stories: Norbert

Norbert is a #Heroo who completed the Half Ironman Transfier Triathlon.


May 2017 Deliveroo meets: Jonathan Beckett

Jonathan has shared some great tips about how riders can stay energised on the road!


May 2017 Sponsorship Stories: Josh and Dominic

Cyclists Josh and Dominic cycled over 600km from London to Amsterdam, raising money for WaterAid.


May 2017 Well done Adam!

We’d like to take this opportunity to say congratulations to Adam! Adam’s challenge was a 156-mile ultramarathon across the Sahara Desert – equivalent to the distance of six regular marathons. The longest single stage is a whopping 91 km long!

Once the Rider app has no more secret for you...

You'll need some good stats!

Sessions become available to book one week in advance and will be released in the app every Monday at 17.00.

It’s also possible to gain priority access at 11:00 and 15:00. Below, you’ll find more information on how to get priority access.

How will I ride?

On Deliveroo, you ride with the law of collaborative economy (P2P)

It means that you can decide when and where you deliver. You connect through the app whenever you want.It also means that you can earn up to 6130 € each year without administrative worries or taxes. Wanna know more about P2P status. Click on this page.

Also, you must know that P2P system is for now only available for UE citizens (Norway, Iceland and Switzerland included)

Still something unclear?

Check the links below and don't forget that Deliveroo delivers only by bike.

You didn’t find the answer to your question?  Ask it to the Ops team by filling in the file below.
We’ll answer you as quickly as possible.

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