Important Update

The deadline for submitting your 2018 tax return is 30 September 2019.  We know that this has been delayed on a number of occasions, and a lack of clarity about your filings may have been concerning for you.

We are pleased to confirm that all riders working with Deliveroo on our Peer to Peer model will benefit from the P2P status for 2018 and should continue to file in this way going forward*. 

 

It’s incredibly important for Deliveroo that riders have the choice to benefit from the Peer to Peer status in Belgium. Peer to Peer offers the flexibility to work when you want, while allowing you to start working quickly and easily and allowing you to keep more of the money you earn.

 

Submitting your tax declarations 

Personal tax declarations are due to be submitted via the Tax Authority’s website by 30 September 2019. Your Peer to Peer earnings as a rider in 2018 are only required to be included in your report if you earned more than €6,130 through this work. Please remember that for earnings made via other platforms, or in excess of the relevant earning thresholds, another regime could be applicable.

Following our discussions with the Tax Authority, we will also be making some changes to how you work as a Peer to Peer rider in the future to ensure you continue to benefit from this regime. These are: 

 

Customer <> Rider Fees

From October 8th, as a Peer to Peer rider, your fee for each delivery will be the same as the customer delivery fee. As a Peer to Peer rider, you provide delivery services direct to the customer and as such your fee to you is paid directly by the customer.

To support this change, ensuring that you earn good fees and that customers have a consistent experience, the fee for every delivery will now be fix by city. This means that every cent the customer pays for delivery goes directly to you. Customers can also continue to choose to add tips to every delivery, which will go to you in their entirety as they always have. 

You can continue to monitor your earnings and access the Cash Out feature through the app. We will also continue to process payments at the end of each payment period – every second Tuesday.

The fee by city :

CityFix fee
Leuven4,36€
Ghent4,36€
Antwerp5,21€
Brussels5,32€
Brugge5,33€
Kortrijk5,47€
Liege5,49€
Mechelen5,82€
Hasselt7,74€
Waterloo7,84€
Charleroi8,43€

These fees are calculated based on the order volume in your city.

 

Simplifying your order screen 

To reduce friction that can cause delays within the app, and to help you act on your choices more quickly, the delivery screen will be streamlined, removing unnecessary information. From October 8th the exact customer delivery location will become available once you have collected the food from the restaurant.

 

New Service agreement 

Shortly, we will send you a new P2P Supplier Agreement by email. This agreement has been updated to better reflect how you work as a Peer to Peer rider. If you wish to continue riding with Deliveroo under the Peer to Peer model, please review this document, sign it and return it online. Details will be sent to you by email shortly.

Alternatively, if you do not wish to continue working under the Peer to Peer model you can also choose to begin riding with Deliveroo as a self-employed (or student self-employed) rider. Self-employed riders will continue to work with dynamic fees. Here you can find more information.

 

Come and speak to us

We will be hosting engagement sessions to discuss any questions you have related to your tax return or the Peer to Peer status. Register here and come to ask your question to the team.  

 

 

 

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*To qualify and file as P2P you must meet all other individual criteria set out by the Tax Authority, for example in relation to your status as a non-professional, earnings limits, only with recognised sharing economy platforms, etc

Find answers to your questions about P2P status changes.

  • Riders who choose to ride with Deliveroo can decide to ride under one of the 3 different statuses: sharing economy (or peer-to- peer), self employed or student self employed. Every rider is free to choose under which one to work.  
  • P2P (sharing economy) enables all citizens earning up to € 6.250/fiscal year without being taxed on those incomes as long as they ride with registered platforms who are recognised as sharing economy platforms, like Deliveroo.


Following the changes put in place so that you can continue to drive under P2P status, it is essential that you sign your new service agreement. 

You will receive an email from us with all the information you need to sign your new agreement via Docusign. It won’t take you more than two minutes. Don’t forget to check your spam so you don’t miss the information. 

 

Be careful, if you don’t sign your new agreement on time, we will have to delete your rider account.



To ensure that the P2P revenues benefit from the collaborative economy law, the customer must know all the delivery costs that the rider will receive as revenue. The customer must know this amount before placing his order.

 

From now on, P2P riders will have a fixed remuneration per order depending on their city. In addition, there will be no more bonuses for P2P riders.



If you are a self-employed rider, the remuneration system does not change. You are always paid an amount based on the distance of your delivery.



To ensure that the P2P revenues benefit from the collaborative economy law, the customer must know all the delivery costs that the rider will receive as revenue. The customer must know this amount before placing his/her order.

If you are a P2P rider, you will no longer be entitled to any bonuses.

If you are a self-employed rider, nothing changes and you are still entitled to bonuses. You can become a self-employed rider here.



Yes, customers can still decide to give a tip, via the app or cash. 100% of the amounts go to you.



To reduce friction that can cause delays within the app, and to help you act on your choices more quickly, the delivery screen will be streamlined, removing unnecessary information. From October 8th the exact customer delivery location will become available once you have collected the food from the restaurant. 

 

You can still reject any order you want but, as you now get a fixed amount per order, the distance will not change the amount you will earn.



You can still decide to ride in another city but you have to notify us 5 days in advance here



Nothing changes, you can always decide to accept or refuse an order.



It is not possible anymore to have a substitute. P2P riders perform services to their customer personally – so they should not delegate that to a third party and cannot substitute.



Personal tax declarations are due to be submitted via the Tax Authority’s website by 30 September 2019. Your Peer to Peer earnings as a rider in 2018 are only required to be included in your report if you earned more than €6,130 through this work. Please remember that for earnings made via other platforms, or in excess of the relevant earning thresholds, another regime could be applicable.