Replace broken material
If the kit you ordered is broken you entitled to replace this
The 4 elements that we replace are :
- RollTop Backpack
- Small thermal bag
- Phone holder
How to proceed to the replacement?
- Click on the active link below and add a detailed photo of the part of your damaged kit as well as a description of the issue. Please pay attention to send a picture accompanied by a text written with your name and date next to it.
- We’ll check manually that your kit is broken and that you can indeed not ride with it anymore.
- If you feel that your kit is no longer in compliance, we’ll send you an e-mail confirming that your new order is on the way.
- You just have to wait your new kit at home that arrives within 3 working days.